Survo Chat Privacy Policy

1. Introduction

Welcome to Survo. We are committed to protecting your privacy and providing a safe, secure experience when using our AI chatbot. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Information You Provide

• Chat logs and conversation history
• Account information (if applicable)
• Feedback and ratings

2.2 Automatically Collected Information

• Device information
• IP address
• Usage data and analytics

3. How We Use Your Information

We use the collected information to:

• Improve and personalize our chatbot service
• Analyze usage patterns and trends
• Respond to user inquiries and support requests
• Maintain and enhance the security of our service

4. Data Storage and Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations
• Law enforcement when required by law

6. User Rights

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Opt-out of certain data collection practices

7. Changes to This Policy

We may update this policy from time to time. We will notify users of any significant changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@survo.co.